Delhi police have admitted that they didn’t investigate complaints about their conduct for eight years because they didn’t know the password to the online complaints system.

The Indian Express reports that:

Every year, the Central Vigilance Commission  holds meetings with government departments to take stock of the complaints with them. Sources said that since 2006, the CVC had got no feedback on complaints pending with the police.

In the first week of January, two Delhi Police officers were called to the CVC headquarters. It emerged then that the police had not even accessed the complaints addressed to it as it had not logged into the portal.

Officials are now working their way through a backlog of 667 complaints.

[Read more: Vigilance complaints pile up as Delhi Police doesn’t know password]